77JL Privacy Policy — Your Information Your Security Matters
This privacy policy explains how 77JL handles information you provide when using the platform, including how data may be collected, used and protected. It also outlines the principles that guide our approach to account privacy and data protection for Philippine users.
By using the 77JL platform, you acknowledge this privacy policy and its terms. If you have questions about how your information is handled, please contact us through [email protected]our available support channel.
Your Privacy Commitment 77JL Commitment
77JL is more than a gaming platform; it is a service built around player trust. We treat account and personal information with care and handle it in line with the privacy and security practices described on this page.
Encrypted Data Transfers
Information sent through the 77JL platform is protected with 256-bit SSL/TLS encryption. Account access and payment-related activity are transmitted through encrypted connections designed to help prevent unauthorised access.
No Unauthorised Third-Party Sale
77JL does not sell or provide your personal information to advertisers or unrelated third parties for their own use. Information is handled within the platform’s operational systems, subject to applicable requirements and current terms.
Protected Server Infrastructure
Platform information is kept on protected server infrastructure and supported by ongoing security monitoring. Security controls may be reviewed and updated as needed to help safeguard account details and service operations.
KYC Verification Protection
Where identity verification is required, documents submitted for KYC checks are handled for account verification and related compliance purposes. Access to these records is limited to authorised processes, and retention depends on applicable requirements and current platform procedures.
Protection Against Cyber Threats
77JL uses security measures such as firewalls, DDoS protection and intrusion monitoring to help identify unusual activity. When potential security issues are detected, appropriate steps may be taken to investigate and protect the platform.
You Have Control Over Your Information
You may contact 77JL to ask about the personal information associated with your account or to request corrections where appropriate. Requests are reviewed under applicable requirements, account verification procedures and current platform terms.
01 What Information Is Collected
77JL aims to collect information that is relevant to operating the platform, supporting account access and providing player services. Depending on your use of the site, this may include registration details, contact information, transaction records, technical data and information needed for identity or account verification. We seek to avoid collecting information that is not needed for these purposes. For more information, visit 77JL.
Information collected during registration:
- Your full name and date of birth
- Your mobile number for account verification, security alerts and support
- Your email address, where applicable
- Your password, stored in hashed and encrypted form
- Your general residential location, where required for account and compliance checks
Information collected for KYC verification:
- Details from a valid government-issued identity document
- Additional information of identity or date of birth, where required
- A selfie or liveness-check image, where applicable
Information collected automatically:
- Your IP address and device details
- Your browser type and operating system
- Information about time spent on the platform and pages viewed
- Transaction records and gaming activity logs
- Cookies and session data
77JL does not collect or store your bank card number, PIN or payment-account password. Transactions are completed through the available payment gateway, which handles the sensitive payment details required for processing.
02 How your information is used
77JL uses the information it collects for the purposes listed below. We do not use your personal information beyond these stated purposes unless this is required by applicable law or explained in the current terms. You can return to the 77JL homepage at any time.
| Information category | Purpose of use |
|---|---|
| Identity information | To create and maintain your account, complete KYC checks and confirm your identity |
| Mobile number | To support OTP verification, transaction updates and customer-service communication |
| Transaction information | To process payments, monitor account balances and help detect suspicious or fraudulent activity |
| Gaming activity | To support fair-play checks and responsible-gaming monitoring |
| Device and IP information | To perform security checks and identify possible multiple-account activity |
| Cookie information | To manage your session and improve how the platform works |
77JL may review gaming activity in aggregated or account-level form to improve the platform and support responsible gaming. If activity suggests that a player may be struggling to stay in control, our support team may provide appropriate assistance and information.
Marketing communications: 77JL may send promotional messages to your registered mobile number where permitted. You may ask the support team to stop these messages at any time, and we will process your request in line with the applicable communication settings.
04 How We Protect Information
77JL applies industry-standard security technologies and procedures to help protect your information. Our security framework uses multiple layers and is reviewed and updated regularly.
- Transport Layer Security (TLS 1.3): All data exchanged between your browser and our servers is encrypted in transit.
- AES-256 data encryption: Sensitive information stored in our databases is protected using strong AES-256 encryption.
- Two-factor authentication (2FA): One-time password (OTP) verification is required when accessing an account.
- Firewall and DDoS protection: Our servers are protected with measures designed to reduce the risk of cyberattacks.
- Regular security audits: Independent security specialists conduct regular checks of our systems to help identify and address potential weaknesses.
- Employee training: Every member of our team receives training on data protection and the proper handling of user information.
- Incident response plan: We maintain an incident response plan so that potential security breaches can be assessed and addressed as quickly as possible.
Your responsibility: We take reasonable steps to protect your information, but you are also responsible for choosing a strong password and keeping it confidential. Never share your password with anyone.
05 Cookie Policy
77JL uses cookies to keep the website and app working properly and to improve your experience. Cookies are small text files stored on your device when you access the platform.
Types of cookies we use:
- Essential cookies: These cookies maintain your login session and support essential security functions. Without them, some core platform features may not work correctly.
- Performance cookies: These cookies help us understand which pages are used most often so we can assess and improve platform performance.
- Functionality cookies: These cookies remember choices such as your preferred language and other selected settings.
- Security cookies: These cookies help identify suspicious activity, automated behaviour, and potential bots.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working as intended. We do not use third-party advertising tracking cookies.
06 Your Privacy Rights
As a user of 77JL, you retain important rights over your personal information. We respect these rights and aim to respond to valid requests within a reasonable time.
- Right to access your information: You may ask what personal information we hold about you and how it is used.
- Right to correct your information: You may request the correction of information that is inaccurate, incomplete, or no longer current.
- Right to delete your information: After closing your account, you may ask us to delete your personal information, unless we are required by law to retain it.
- Right to restrict the use of your information: You may request that we stop using your information for a specific purpose, where applicable.
- Right to opt out of marketing: You may ask us to stop sending promotional messages at any time.
- Right to lodge a complaint: If you believe that this privacy policy has been breached, you may raise a concern with the 77JL support team.
To exercise any of these rights, [email protected]email the 77JL support team or contact us through live chat. Requests are generally processed within 72 hours.
Certain information must be retained for a specified period to meet legal obligations. For example, transaction records may be kept for five years under applicable financial regulations.
07 How Long We Keep Information
77JL keeps your information only for as long as it is needed. Once the relevant purpose has been completed, or when a valid deletion request is made, the information is securely deleted where legally permitted.
| Information category | Retention period | Purpose |
|---|---|---|
| Account information | While your account remains active | Operating the service |
| Transaction records | Five years | Financial regulatory requirements |
| KYC documents | 30 days after verification is completed | Confirming verification |
| Gaming logs | Two years | Resolving disputes |
| Support conversations | One year | Improving service quality |
| Cookie information | Until the session ends or for 30 days | Managing sessions |
When the applicable retention period ends, information is automatically deleted securely or made permanently unusable. 77JL does not retain information longer than reasonably necessary.
08 Protecting Minors
77JL is strictly intended for adults aged 21 and above. We do not knowingly collect information from anyone below the legal gaming age or allow underage users to access the platform.
- Age verification is required during registration.
- Age may also be confirmed as part of the KYC process.
- Accounts may be suspended immediately where underage access is suspected.
- If information belonging to an underage person is identified, it will be deleted promptly where legally permitted.
If you believe that a minor is using 77JL, please contact our support team immediately. [email protected]We will review the concern and take appropriate action as quickly as possible.
For Parents and Guardians Parents and guardians should consider using parental-control software to help prevent children from accessing the platform. 77JL supports responsible gaming and access for adults aged 21 and above.
09 Changes to This Privacy Policy
77JL may revise this privacy policy when necessary. If we make a significant change, we will notify you through the following channels:
- A clear notice will be posted on the platform.
- A notification may be sent to your registered mobile number by SMS.
- Where applicable, notice will be provided at least seven days before the change takes effect.
Continuing to use the platform after an update means that you acknowledge the revised privacy policy. The effective date of each update should be shown at the top of this page.
This privacy policy was last updated January 2025 in January 2025.
10 Contact Us
For questions, complaints, or requests about this privacy policy, you may contact our support team. Our data protection desk will review your concern and respond in line with the applicable process.
